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How care works
From your first message to your next steps.
Begin with a conversation. Meet your family doctor. Choose the care that fits.
Say hello
Tell us what you need help with. You’ll get guidance on preparing for your consultation.
Your first message does not enrol you in a programme.
WhatsApp UsMeet your doctor and health coach
You have 30–60 minutes with your doctor at your first visit. Your doctor reviews the information you’ve shared in advance, giving you time to discuss your health history, symptoms and everyday habits. Together, you explore what may be contributing to your concerns and agree on your next steps.
If you choose lifestyle support, you meet your health coach too.
Choose your next care step
You receive suitable options from your doctor. You choose whether to continue with medical care alone, add lifestyle support, or take your summary to another doctor.
See plans & pricesCare that evolves as you do
Your care plan is updated at every visit. As patterns emerge across your reports, symptoms and everyday habits, you receive updated advice, treatment changes or further tests when needed. We track your progress against where you started.
Between consultations, you stay connected with your care team via WhatsApp.
Frequently asked questions.
Straight answers to help you understand how care works.
Do I need to buy a programme?
No. You can choose physician visits alone or add lifestyle support through a suitable programme. You decide what comes next.
What if I cannot complete testing?
You can still meet your doctor before your reports are ready. Tell your care team if you’re having trouble completing tests so you can discuss what to do next. Diagnostics cost extra.
Can online care replace an examination?
No. Your doctor can guide you on when you need an in-person examination or referral. For medical emergencies, go to your nearest hospital.
Supporting you at every stage of your health
Start a conversation and get guidance on what comes next for you.